:root{--red:#f73559;--ink:#171b27;--muted:#7c8191;--line:#eaecef;--bg:#f6f7fa;--radius:20px}*{box-sizing:border-box}body{margin:0;background:var(--bg);font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);font-size:15px;line-height:1.6}button,input,textarea,select{font:inherit}button,a{ -webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}button{cursor:pointer;border:0}button:disabled{opacity:.55;cursor:wait}button:focus-visible,a:focus-visible{outline:3px solid #fc9bb1;outline-offset:4px}.top{height:94px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 max(28px,calc((100vw - 1120px)/2));gap:24px}.brand{display:flex;align-items:center;gap:12px;font-size:20px;font-weight:700;white-space:nowrap}.brandmark{width:45px;height:45px;border-radius:14px;background:var(--red);color:white;display:grid;place-items:center;font-size:25px}.brand small{display:block;font-size:9px;letter-spacing:3.5px;color:var(--muted);font-weight:500;margin-top:-1px}.top nav{display:flex;align-items:center;gap:28px;font-size:14px}.text-button{background:none;color:var(--muted);padding:0}main{max-width:1120px;margin:36px auto 60px;padding:0 24px;min-height:66vh}.hero{position:relative;padding:48px 48px 44px;border-radius:26px;color:#fff;background:radial-gradient(ellipse at 100% 0%,#4a3445 0,transparent 65%),linear-gradient(120deg,#1b1d27,#2d2635);overflow:hidden}.eyebrow{font-size:11px;letter-spacing:3px;color:#d0bcca}.hero h1{font-size:36px;letter-spacing:1px;line-height:1.3;margin:14px 0 15px}.hero p{color:#dad7df;font-size:15px;margin:0;max-width:510px}.hero .primary{margin-top:28px}.hero-art{position:absolute;right:60px;top:52px;width:188px;height:160px;border:1px solid #ffffff24;border-radius:26px;transform:rotate(-8deg);background:#ffffff07;display:flex;flex-direction:column;gap:12px;padding:23px;color:#fdd4dd}.hero-art i{display:block;height:8px;border-radius:10px;background:#ffffff21;width:100%}.hero-art i:nth-child(3){width:65%}.hero-art strong{font-size:30px;line-height:1.2}.hero-art small{letter-spacing:2px;font-size:10px}.primary{background:var(--red);color:#fff;border-radius:12px;padding:13px 24px;font-weight:600;display:inline-flex;justify-content:center;align-items:center;gap:10px}.primary .arrow{font-size:19px}.secondary{display:inline-flex;justify-content:center;align-items:center;background:#f1f2f5;border:1px solid #e5e7ed;color:#353a48;border-radius:11px;padding:10px 18px;font-size:14px}.shortcut{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:22px 0 38px}.shortcut a{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:24px;display:flex;align-items:center;gap:18px}.icon{width:50px;height:50px;display:grid;place-items:center;border-radius:16px;background:#fff0f3;color:var(--red);flex-shrink:0}.icon svg{width:25px;height:25px;stroke:currentColor;stroke-width:1.7;fill:none;stroke-linecap:round;stroke-linejoin:round}.shortcut h3{margin:0;font-size:17px}.shortcut p{margin:2px 0 0;color:var(--muted);font-size:12px}.end-arrow{margin-left:auto;color:#b6bbc5;font-size:24px}.section-head{display:flex;justify-content:space-between;align-items:end;margin:0 0 18px}.section-head h2{font-size:22px;margin:0}.section-head span{font-size:12px;color:var(--muted)}.categories{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.category{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px 24px;transition:transform .2s,border-color .2s}.category:hover{transform:translateY(-3px);border-color:#f7a0b2}.category .icon{width:44px;height:44px;border-radius:13px}.category h3{font-size:17px;margin:20px 0 6px}.category p{font-size:12px;line-height:1.8;color:var(--muted);min-height:44px;margin:0 0 22px}.category .entry{font-size:12px;font-weight:600;color:var(--red)}.faq{margin-top:36px;border-radius:var(--radius);background:#fff;border:1px solid var(--line);padding:26px 30px}.faq h2{font-size:18px;margin:0 0 10px}.faq details{border-bottom:1px solid var(--line);padding:14px 0}.faq details:last-child{border:0;padding-bottom:0}.faq summary{cursor:pointer;list-style:none;font-size:14px;display:flex;justify-content:space-between}.faq summary:after{content:'+';color:#a1a5b0;font-size:18px}.faq details[open] summary:after{content:'−'}.faq p{font-size:13px;color:var(--muted);margin:10px 0 0;max-width:760px}footer{max-width:1120px;margin:0 auto;padding:22px 24px 34px;border-top:1px solid var(--line);display:flex;justify-content:space-between;color:#9b9fab;font-size:11px}.crumb{font-size:13px;color:var(--muted);margin:0 0 24px;display:inline-block}.page-title{font-size:28px;margin:0 0 8px}.sub{color:var(--muted);font-size:13px;margin:0 0 24px}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px}.form-page{max-width:690px;margin:auto}.field{display:block;font-size:13px;font-weight:500;margin:0 0 20px}.field input,.field textarea,.field select{display:block;width:100%;border:1px solid #dee1e7;background:#fcfcfd;border-radius:10px;padding:12px 14px;margin-top:8px;color:var(--ink);outline:none}.field input:focus,.field textarea:focus{border-color:var(--red)}textarea{resize:vertical;min-height:130px}.helper{color:var(--muted);font-size:11px;line-height:1.8}.tabs{display:flex;gap:10px;margin:24px 0}.tabs button{background:transparent;color:var(--muted);padding:9px 18px;border-radius:10px}.tabs .active{background:var(--ink);color:#fff}.records{display:flex;flex-direction:column;gap:14px}.record{background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px 25px;display:flex;gap:22px;align-items:center}.record .body{flex:1;min-width:0}.record h3{margin:5px 0 7px;font-size:17px}.record p{margin:0;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.meta{font-size:11px;color:var(--muted)}.badge{font-size:11px;border-radius:6px;padding:4px 8px;white-space:nowrap;background:#fff0f3;color:#cc2546;display:inline-block}.badge.done{color:#278967;background:#eaf6f1}.badge.wait{color:#a16d17;background:#fff5df}.empty{text-align:center;background:#fff;border-radius:20px;padding:64px 24px;border:1px solid var(--line)}.empty h3{font-size:18px;margin:18px 0 8px}.empty p{font-size:13px;color:var(--muted);margin:0 0 22px}.empty .icon{margin:auto}.detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 315px;gap:22px}.conversation{padding:0;overflow:hidden}.chat-head{padding:24px 26px;border-bottom:1px solid var(--line);display:flex;gap:12px;align-items:center}.chat-head h2{font-size:17px;margin:0}.chat-head p{font-size:11px;margin:2px 0 0;color:var(--muted)}.chat-scroll{height:440px;overflow-y:auto;padding:26px;background:#fcfcfd}.message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 22px}.message.mine{align-items:flex-end}.message .who{font-size:10px;color:var(--muted);margin-bottom:5px}.bubble{max-width:90%;border:1px solid var(--line);border-radius:2px 14px 14px 14px;background:#fff;padding:12px 15px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.8}.mine .bubble{background:#ffeef2;border-color:#ffdee6;border-radius:14px 2px 14px 14px}.attach{font-size:12px;display:block;text-decoration:underline;color:#d13252;margin-top:8px}.attach img{display:block;max-width:230px;max-height:180px;object-fit:contain;border-radius:8px}.chat-card{display:block;background:#fff;border:1px solid #e9dbe0;border-radius:14px;margin:0 auto 24px;padding:18px;max-width:95%;box-shadow:0 8px 24px #30263206}.chat-card .cardbrand{font-size:10px;letter-spacing:1px;color:#9b8090;margin-bottom:8px}.chat-card h3{font-size:15px;margin:8px 0}.chat-card p{font-size:11px;color:var(--muted);margin:0 0 12px}.chat-card .cardfoot{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding-top:12px;font-size:12px;color:var(--red)}.composer{border-top:1px solid var(--line);padding:16px 22px;background:#fff}.composer textarea{min-height:70px;width:100%;border:0;resize:none;outline:0;font-size:13px;background:#fff}.composer .actions{display:flex;justify-content:space-between;align-items:center;gap:10px}.composer .primary{padding:9px 22px;font-size:13px}.file-label{cursor:pointer;color:var(--muted);font-size:12px}.file-label input{display:none}.status-panel{padding:26px}.status-panel h2{font-size:16px;margin:0 0 15px}.status-panel .badge{margin-bottom:18px}.status-panel .summary{font-size:12px;color:var(--muted);margin-bottom:24px;white-space:pre-wrap;overflow-wrap:anywhere}.timeline{list-style:none;margin:0;padding:0}.timeline li{position:relative;padding:0 0 22px 23px;border-left:1px solid #e9e1e5;margin-left:5px;font-size:12px}.timeline li:before{content:'';position:absolute;left:-5px;top:5px;width:9px;height:9px;background:#dce0e7;border-radius:50%;border:2px solid #fff;box-sizing:content-box}.timeline li:last-child{border:0;padding-bottom:0}.timeline li:last-child:before{background:var(--red)}.timeline time{display:block;color:var(--muted);font-size:10px;margin-top:4px}.rating-panel{margin-top:22px;padding:24px}.rating-panel h3{font-size:15px;margin:0 0 8px}.stars{display:flex;gap:8px;margin:12px 0}.stars button{padding:0;background:transparent;color:#b9bec8;font-size:32px}.stars button.selected{color:#f7b548}.rating-panel textarea{min-height:65px;width:100%;padding:10px;border:1px solid var(--line);border-radius:8px;font-size:12px}.rating-panel .primary{font-size:12px;padding:9px 15px;margin-top:10px}.record-top{display:flex;align-items:center;justify-content:space-between;gap:16px}.notice{font-size:12px;color:#96773c;background:#fff8e8;padding:13px 16px;border-radius:10px;margin-top:16px}.loading{color:var(--muted);text-align:center;padding:80px 0}dialog{width:min(500px,calc(100% - 32px));border:1px solid var(--line);border-radius:20px;padding:28px;color:var(--ink);box-shadow:0 20px 80px #0003}dialog::backdrop{background:#14172266}dialog h2{font-size:21px;margin:0 0 10px}dialog p{color:var(--muted);font-size:13px}dialog .code{font-family:monospace;font-size:13px;background:var(--bg);padding:14px;border-radius:8px;overflow-wrap:anywhere;user-select:all}dialog .secondary{margin-top:18px}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);background:#20232c;color:white;padding:12px 22px;border-radius:12px;max-width:90%;font-size:13px;z-index:10;display:none}#toast.show{display:block}.inline-error{color:#c52544;font-size:12px;min-height:19px;margin:8px 0}.retry{margin-top:12px}.small-link{font-size:12px;color:var(--red)}
@media(max-width:800px){.top{height:78px;padding:0 24px}.top nav{gap:16px}.top nav>a:first-child{display:none}.hero{padding:35px}.hero-art{right:35px;opacity:.5;width:140px}.hero p{max-width:360px}.categories{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:minmax(0,1fr) 270px}.status-panel{padding:20px}.chat-scroll{height:410px}}
@media(max-width:600px){body{font-size:14px}.top{height:72px;padding:0 18px;gap:12px}.brand{font-size:16px;gap:9px}.brandmark{width:36px;height:36px;border-radius:11px;font-size:22px}.brand small{font-size:7px;letter-spacing:2px}.top nav{gap:15px;font-size:12px}.top .text-button{font-size:11px}main{margin:22px auto 38px;padding:0 18px}.hero{padding:29px 25px 31px;border-radius:21px}.hero h1{font-size:29px;max-width:240px;margin-top:11px}.hero p{font-size:12px;max-width:235px}.hero-art{width:93px;height:113px;padding:15px;right:16px;top:57px;opacity:.4;border-radius:18px}.hero-art strong{font-size:22px}.hero-art small{font-size:6px}.hero .primary{padding:11px 18px;font-size:12px;margin-top:22px}.eyebrow{font-size:8px;letter-spacing:2px}.shortcut{gap:10px;margin:14px 0 28px}.shortcut a{padding:17px 13px;gap:11px;border-radius:15px}.shortcut .icon{width:36px;height:36px;border-radius:11px}.shortcut .icon svg{width:21px;height:21px}.shortcut h3{font-size:14px}.shortcut p{font-size:9px}.end-arrow{font-size:17px}.section-head h2{font-size:19px}.section-head span{font-size:10px}.categories{gap:12px}.category{padding:22px 18px;border-radius:17px}.category h3{font-size:16px;margin-top:17px}.category p{font-size:11px;margin-bottom:17px}.faq{padding:22px;margin-top:26px;border-radius:17px}.faq h2{font-size:16px}.faq summary{font-size:12px}.faq p{font-size:11px}footer{margin:0 18px;padding:18px 0 26px;font-size:9px;gap:12px}.page-title{font-size:24px}.panel{padding:24px 20px;border-radius:17px}.detail-grid{grid-template-columns:1fr}.conversation{padding:0}.chat-scroll{height:400px;padding:20px}.chat-head{padding:19px 20px}.record{padding:18px;gap:12px}.record .icon{display:none}.record h3{font-size:15px}.record p{font-size:11px}.record .secondary{font-size:11px;padding:8px 11px}.sub{font-size:11px}.record-top{align-items:flex-start}.record-top .secondary{padding:8px 11px;font-size:11px}.tabs{gap:5px}.tabs button{font-size:12px;padding:8px 14px}.status-panel{padding:24px}.timeline{display:block}.rating-panel{margin-top:15px}.crumb{margin-bottom:18px}.composer{padding:14px 18px}.bubble{font-size:12px}}
/* Compact service-center composition from the supplied mobile reference. */
.icon i{font-size:25px;line-height:1}.customer-home{max-width:850px;margin:auto}.welcome{margin:8px 0 24px}.welcome p{font-size:11px;color:var(--muted);margin:0 0 5px}.welcome h1{font-size:25px;line-height:1.5;margin:0;letter-spacing:0}.quick-grid{display:grid;grid-template-columns:repeat(5,1fr);background:white;border:1px solid var(--line);border-radius:18px;padding:25px 14px;margin-bottom:22px}.quick-grid a{display:flex;flex-direction:column;gap:8px;align-items:center;font-size:12px}.quick-grid .icon{width:41px;height:41px;border-radius:50%;background:#fff0f3}.quick-grid a:nth-child(1) .icon{color:#9164f0;background:#f3efff}.quick-grid a:nth-child(2) .icon{color:#3988ff;background:#edf5ff}.quick-grid a:nth-child(3) .icon{color:#f29c23;background:#fff6e6}.quick-grid a:nth-child(4) .icon{color:#00bcd4;background:#e9fafd}.quick-grid a:nth-child(5) .icon{color:#ed47bb;background:#fff0fa}.home-records,.handling-home,.help-home{background:#fff;border:1px solid var(--line);border-radius:18px;padding:23px 25px;margin:0 0 18px}.customer-home .section-head{margin-bottom:15px}.customer-home .section-head h2{font-size:16px}.customer-home .small-link{color:#9095a2;font-size:11px}.mini-tabs{display:flex;gap:21px;font-size:11px;color:var(--muted);margin-bottom:13px}.mini-tabs .selected{font-weight:600;color:var(--ink);position:relative}.mini-tabs .selected:after{content:'';position:absolute;left:0;right:0;bottom:-4px;height:2px;background:var(--red)}.home-record{display:flex;align-items:center;gap:14px;background:#f7f7fa;border-radius:11px;padding:17px;margin-top:10px}.home-record>div{flex:1;min-width:0}.home-record h3{font-size:13px;margin:0 0 3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.home-record p{font-size:10px;color:var(--muted);margin:0}.home-record .icon{width:39px;height:39px;border-radius:9px;background:#fae9ee;color:#ee718d}.home-record .badge{font-size:10px}.home-record .end-arrow{font-size:18px;margin-left:0}.home-record img{width:60px;height:52px;object-fit:contain}.handling-banner{display:flex;align-items:center;gap:18px;padding:19px 20px;border-radius:12px;background:#f5f9ff;font-size:14px;font-weight:600;color:#28466a}.handling-banner>span:first-child{flex:1}.handling-banner small{display:block;font-size:10px;font-weight:400;color:#869bb5;margin-top:4px}.handling-banner .icon{width:39px;height:39px;background:#e7f1ff;color:#539cff;border-radius:11px}.question-chips{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:13px}.question-chips button{background:#f5f6f8;color:#737987;font-size:11px;padding:6px 11px;border-radius:30px}.question-chips button:first-child{background:#fff0f3;color:var(--red)}.faq-list a{display:flex;justify-content:space-between;gap:18px;padding:13px 0;border-bottom:1px solid #f0f1f4;font-size:12px}.faq-list a:last-child{border:0;padding-bottom:0}.faq-list a>span:last-child{color:#aab0bc}.contact-bar{display:flex;gap:13px;align-items:center;padding:18px 25px;border-radius:15px;background:white;border:1px solid var(--line);font-size:14px;font-weight:600}.contact-bar .icon{background:#fff0f3;width:38px;height:38px;border-radius:12px}.contact-bar small{display:block;color:var(--muted);font-size:10px;font-weight:400}.handling-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.handling-tile{display:flex;align-items:center;gap:15px;background:#fff;padding:25px;border-radius:16px;border:1px solid var(--line)}.handling-tile .icon{border-radius:50%}.handling-tile:nth-child(1) .icon{color:#ff9a25;background:#fff4e6}.handling-tile:nth-child(2) .icon{color:#02bdde;background:#e6faff}.handling-tile:nth-child(3) .icon{color:#f53bab;background:#fff0fa}.handling-tile:nth-child(4) .icon{color:#8362f4;background:#f3efff}.handling-tile>div{flex:1}.handling-tile h3{font-size:16px;margin:0 0 3px}.handling-tile p{font-size:11px;color:var(--muted);margin:0}.handling-tile>span:last-child{color:#bec3cd}.handling-note{margin-top:24px}.handling-note h2{font-size:16px;margin:0 0 12px}.handling-note p{font-size:12px;color:var(--muted)}.empty-illustration{width:110px;height:100px;object-fit:contain}.empty .icon{display:none}
@media(max-width:600px){.top{height:57px;padding:0 18px;border-bottom:0;background:var(--bg)}.brand{font-size:15px}.brand small{display:none}.top nav>a{display:none}.top nav{font-size:11px}.top .text-button{font-size:10px}main{margin:5px auto 30px;padding:0 14px}.welcome{margin:5px 3px 17px}.welcome p{font-size:10px}.welcome h1{font-size:20px}.quick-grid{padding:17px 6px 16px;border-radius:15px;gap:0;margin-bottom:14px}.quick-grid a{font-size:10px;gap:7px}.quick-grid .icon{width:33px;height:33px}.quick-grid .icon i{font-size:20px}.home-records,.handling-home,.help-home{padding:17px 16px;border-radius:15px;margin-bottom:13px}.customer-home .section-head{margin-bottom:12px}.customer-home .section-head h2{font-size:14px}.customer-home .small-link{font-size:10px}.mini-tabs{font-size:10px;gap:19px;margin-bottom:12px}.home-record{padding:12px 10px;gap:9px;border-radius:9px}.home-record h3{font-size:11px}.home-record p{font-size:9px}.home-record .icon{width:33px;height:33px;border-radius:7px}.home-record .icon i{font-size:21px}.home-record .badge{font-size:8px;padding:3px 5px}.home-record img{width:48px;height:42px}.home-record .end-arrow{font-size:15px}.handling-banner{padding:14px 12px;border-radius:9px;font-size:12px;gap:8px}.handling-banner small{font-size:9px}.handling-banner .icon{width:30px;height:30px;border-radius:8px}.handling-banner .icon i{font-size:21px}.question-chips{gap:6px;margin-bottom:10px}.question-chips button{font-size:9px;padding:5px 8px}.faq-list a{font-size:10px;padding:11px 0}.contact-bar{padding:15px 18px;border-radius:14px;font-size:12px;gap:11px}.contact-bar small{font-size:9px}.contact-bar .icon{width:33px;height:33px}.contact-bar .icon i{font-size:21px}.handling-grid{gap:11px}.handling-tile{padding:17px 12px;border-radius:12px;gap:10px}.handling-tile .icon{width:31px;height:31px}.handling-tile .icon i{font-size:21px}.handling-tile h3{font-size:12px}.handling-tile p{font-size:9px}.handling-tile>span:last-child{display:none}.handling-note{margin-top:18px}.crumb{margin-top:15px}footer{font-size:8px}.chat-card .cardbrand{font-size:9px}.chat-scroll{height:360px}.chat-card h3{font-size:13px}}

.service-summary-head{display:flex;gap:12px;align-items:center;margin:0 0 17px}.service-summary-head .icon{width:37px;height:37px;background:#fff3df;color:#f2a131;border-radius:10px}.service-summary-head .icon i{font-size:23px}.service-summary-head h2{font-size:13px;margin:0 0 3px;line-height:1.5}.service-summary-head p{font-size:10px;color:var(--muted);margin:0}.detail-view .status-panel{background:white}.detail-view .timeline{background:#fafafb;padding:18px;border-radius:11px}.detail-view .status-panel .summary{margin-bottom:18px}.stars:not(:has(button)){color:#f7b548;font-size:28px}
@media(max-width:600px){.detail-view .detail-grid{display:flex;flex-direction:column}.detail-view .detail-grid>aside{order:0}.detail-view .conversation{order:1}.detail-view .chat-scroll{height:360px}.detail-view .status-panel{padding:20px}.detail-view .rating-panel{padding:20px}.detail-view .page-title{font-size:18px}.detail-view .sub{font-size:10px;margin-bottom:17px}.service-summary-head h2{font-size:13px}.detail-view .timeline{padding:18px 16px}.timeline li{font-size:11px}.timeline time{font-size:9px}}

.records-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.records-head .mini-tabs{margin-bottom:0}.records-head .small-link{font-size:10px}.handling-row{display:flex;align-items:center;gap:10px}.handling-row h2{font-size:15px;margin:0;flex:1}.mini-media-icons{display:flex;gap:6px}.mini-media-icons .icon{width:23px;height:23px;border-radius:5px;background:#fff4e0;color:#f2ab37}.mini-media-icons .icon:nth-child(2){color:#22bddd;background:#e6faff}.mini-media-icons .icon i{font-size:16px}.handling-row .end-arrow{font-size:18px;margin-left:0}.question-list details{border-bottom:1px solid var(--line);padding:16px 0}.question-list details:last-child{border:0}.question-list summary{display:flex;gap:10px;align-items:center;list-style:none;cursor:pointer;font-size:13px}.question-list summary i{color:var(--red);font-size:15px}.question-list summary span{color:#adb3bf;margin-left:auto}.question-list p{color:var(--muted);font-size:12px;line-height:1.8;margin:12px 0 0 25px}.faq-contact{margin-top:18px}
@media(max-width:600px){.customer-home .handling-home{padding:16px}.handling-row h2{font-size:13px}.home-records{padding:16px}.records-head{margin-bottom:12px}.records-head .mini-tabs{font-size:11px;gap:20px}.records-head .small-link{font-size:9px}.home-record{padding:13px 10px}.quick-grid a:nth-child(3) .icon{background:#edf9e8;color:#65bc46}.customer-home .help-home{padding:16px}.question-chips{margin-bottom:0}.question-list{padding:8px 17px}.question-list summary{font-size:11px}.question-list p{font-size:10px}.question-list details{padding:15px 0}.contact-bar{margin-top:15px}.customer-home{margin-top:7px}}

.timeline li:last-child:before{background:#dce0e7}.timeline li:first-child:before{background:var(--red)}.timeline-title{display:flex;justify-content:space-between;align-items:baseline;gap:10px;font-weight:600}.timeline-title time{margin:0;white-space:nowrap;font-weight:400}.timeline-notes{display:none}.detail-view .timeline-notes{display:block}.timeline-notes p{font-size:11px;font-weight:400;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere;color:#626978;margin:9px 0 0}.timeline-notes p>span{font-size:10px;color:#9b9fa9}.timeline-notes a{display:block;color:var(--red);font-size:10px;margin-top:5px}.detail-view .timeline{padding:20px 15px}.detail-view .timeline li{font-size:12px;padding-left:20px;padding-bottom:24px}.detail-view .timeline li:last-child{padding-bottom:0}
@media(max-width:600px){.quick-grid a{font-size:11px;min-height:58px}.home-record h3{font-size:12px}.home-record p{font-size:10px}.home-record .badge{font-size:9px}.mini-tabs a{display:inline-flex;align-items:center;min-height:32px}.question-chips button{font-size:10px;min-height:36px;padding:7px 8px}.top .text-button{min-height:36px;font-size:11px}.tabs button{min-height:44px}.field input,.field textarea,.composer textarea{font-size:16px}.timeline-title time{font-size:10px}.timeline-notes p{font-size:12px}.timeline-notes p>span{font-size:11px}.handling-tile p{font-size:10px}.question-list summary{font-size:12px}.question-list p{font-size:12px}.secondary{min-height:36px}.stars button{min-width:36px;min-height:44px}.form-page .primary{min-height:44px}.file-label{min-height:36px;display:inline-flex;align-items:center}.contact-bar small{font-size:10px}}

.service-summary-head h2 .badge{display:none}.detail-view .service-summary-head h2 .badge{display:inline-block;margin:0 0 0 5px;font-size:9px;font-weight:400;vertical-align:middle}.detail-view .status-panel>.badge,.detail-view .status-panel>.summary{display:none}.detail-view .status-panel>.meta{font-size:10px;margin-bottom:16px}.detail-view .timeline{background:#fff;border-top:1px solid var(--line);border-radius:0;padding:18px 0 0}.detail-view .service-summary-head{margin-bottom:12px}.detail-view .timeline li{margin-left:4px}.detail-view .service-summary-head h2{font-size:13px}

/* Dongfengpo Remix theme. Existing flow and state selectors are preserved. */
:root{--red:#b84a00;--ink:#252b35;--muted:#707680;--line:#ece7df;--bg:#fffaf1;--radius:18px;--orange:#ff8500;color-scheme:light}
body{background:var(--bg)}.top{background:#fffdf8;border-color:var(--line)}.brand{font-weight:800}.brand small{color:var(--red)}
.primary{background:var(--orange);color:#392109}.primary:hover{background:#f47a00}.primary:disabled{background:#f2e2cf;color:#82684b;opacity:1}
button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #ed8500;outline-offset:3px}
.panel,.quick-grid,.home-records,.handling-home,.help-home,.contact-bar,.record,.category,.handling-tile,.shortcut a,.faq{border-color:var(--line);box-shadow:0 2px 4px #29201703}
.icon,.quick-grid a:nth-child(n) .icon,.handling-tile:nth-child(n) .icon,.contact-bar .icon,.home-record .icon{background:#fff0db;color:var(--red)}
.home-record,.question-chips button,.secondary,.detail-view .timeline{background:#faf6ef}.question-chips button:first-child,.tabs .active{background:#ffecd2;color:#914000}
.handling-banner{background:#fff3df;color:#7b4017}.handling-banner small{color:#806f59}.handling-banner .icon{background:#ffe4b8;color:var(--red)}
.category:hover{border-color:#edb278}.hero{background:#fff0da;color:var(--ink)}.hero p,.eyebrow{color:#80684a}
input,textarea,select{accent-color:var(--orange)}.field input,.field textarea,.field select{background:#fff;border-color:var(--line)}
@media(max-width:600px){.top{background:var(--bg)}input,textarea,select{font-size:16px!important}.top nav{gap:12px}.brand{font-size:16px}.top{gap:12px;padding-inline:16px}}